FAQ

- How fast do we ship?

 

We ship within 24 hours from your order and delivery takes around one week.

 

Delivery time is super important to you and hence to us. We strictly comply with our awesome shipping policy, you should read the details here.

 

- Do we accept returns?

 

Of course, we do. We want you to enjoy your new furniture as much as we did enjoy designing it for you. So if you are not entirely satisfied with your purchase you’ll have up to 30 days to contact us after the day you received the item. Please read our Return Policy here.

 

- Can you have an invoice?

 

Sure, just ask for it here!

 

- Can we sell chairs separately?

 

Unfortunately no. Our aim is to make our chairs affordable for anyone, so for shipping optimization, we sell sets of chairs that cannot be separated. You can always buy the whole set and share the chairs your not using with your friends and family. Sharing is caring!

 

- Can we help you with the instructions?

 

Sure, just ask for it here!

 

- Do we sell on Amazon?

Well not exactly. Our brand is sold by some sellers online, that's why you can always get the rates of our products on Amazon. But yes, we sell our brand to those sellers, so the products on Amazon and on this website are exactly the same.

 

Any other questions? Send us an email to info@coavas.com we will answer you in less than 48 hours.